Responsible Gaming at Bet365

Gambling always involves the possibility of financial loss. No outcome is guaranteed, and every bet carries a risk. It is essential to approach gambling as a form of entertainment, not as a source of income or a way to recover money already lost.

Bet365 encourages all players to set personal boundaries before they begin. Deciding in advance how much time and money you are comfortable spending helps you stay in control. These decisions are easier to make before a session begins than during one. Below are some foundational principles for safe and responsible gambling:

• Set a fixed budget for gambling and never exceed it.
• Treat any money spent on gambling as the cost of entertainment.
• Take regular breaks and avoid long, uninterrupted sessions.
• Never chase losses by placing larger bets to recover previous ones.
• Keep gambling separate from your personal and financial responsibilities.
• Use the account tools available on the platform to monitor your activity.
• Do not gamble under the influence of alcohol, stress, or emotional distress.
• Keep an honest record of your wins and losses over time.

These steps support a healthier relationship with gambling and help protect both your finances and your emotional wellbeing.

Gambling addiction can develop gradually, and many people do not notice it until it has already caused significant harm. Being aware of the warning signs is an important first step towards seeking help. The following indicators may suggest that gambling has moved beyond a recreational activity:

• You spend more money on gambling than you originally intended.
• You find it difficult to stop or reduce how often you gamble.
• You continue gambling even after experiencing significant financial losses.
• You borrow money or sell belongings to fund gambling.
• You hide your gambling activity from family members or close friends.
• You feel restless, irritable, or anxious when you are not gambling.
• Gambling begins to interfere with your work, studies, or daily responsibilities.
• You gamble to escape from stress, anxiety, or personal problems.
• You have made repeated unsuccessful attempts to control or stop gambling.
• You experience guilt or regret after a gambling session but continue regardless.

Gambling addiction is a recognised condition that deserves attention and care. If several of these signs feel familiar, it is advisable to seek professional support without delay.

Addressing a gambling problem is a process that requires consistent effort and the right support. There are several effective steps that can help you regain control over your betting behaviour. The following recommendations can assist you in managing or stopping problematic gambling:

• Use the deposit limits tool available in your account settings to cap how much you can add in a day, week, or month.
• Set session time limits so that the platform alerts you when a specified period has passed.
• Activate the cooling-off or self-exclusion feature if you need a complete break from gambling for a defined period.
• Inform a trusted family member or friend about your situation so they can provide support and accountability.
• Avoid environments, apps, or social situations that trigger the urge to gamble.
• Seek professional counselling from a therapist who specialises in behavioural addictions.
• Replace gambling time with structured activities such as exercise, hobbies, or community involvement.
• Attend a support group where you can connect with others who face similar challenges.
• Block access to gambling websites using dedicated software tools available on your device.
• Contact Bet365 customer support directly to discuss available account restrictions and protective options.

These measures are designed to protect your financial stability and mental health. Taking action early leads to better outcomes.

Professional help is available if you or someone you know is struggling with gambling addiction. Several organisations in India and internationally offer confidential guidance and assistance.

• iCall (India): A psychosocial helpline run by TISS (Tata Institute of Social Sciences). Contact: +91-9152987821. Website: icallhelpline.org
• Vandrevala Foundation Helpline: A 24/7 mental health helpline available across India. Contact: 1860-2662-345. Website: vandrevalafoundation.com
• NIMHANS (National Institute of Mental Health and Neurosciences): Offers addiction treatment and support services in Bengaluru. Website: nimhans.ac.in
• Gamblers Anonymous India: A fellowship for individuals who wish to stop gambling. Website: gamblersanonymous.org
• Sumaitri: A Delhi-based helpline offering emotional support to individuals in distress. Contact: 011-23389090. Website: sumaitri.net

Reaching out to any of these organisations is a constructive step. All services listed are confidential and non-judgmental.

If you are experiencing difficulties with gambling, the Bet365 support team is available to assist you with account restrictions and responsible gaming tools. Reaching out is a positive step, and your request will be handled with full confidentiality. You can contact Bet365 support through the following channels:

• Live Chat: Available directly on the Bet365 website and mobile app for immediate assistance.
• Email Support: Send a detailed message to the customer support team through the official Help section on the platform.
• Help Centre: Visit the Bet365 Help section for written guides on setting limits, self-exclusion, and other protective features.
• In-Account Tools: Access deposit limits, time limits, cooling-off periods, and self-exclusion options directly through your account settings at any time.

The support team can help you activate account restrictions, provide information about self-exclusion, and direct you to appropriate external resources. Do not hesitate to reach out.